This Privacy Policy describes how Texas Steer Boots® collects, uses, and shares information about you when you visit our website or make a purchase from us. We created this policy to be as clear and transparent as possible about what we do with your personal information.
Information We Collect
We only collect information that helps us provide services and products to you, improve your shopping experience, communicate with you, show you relevant advertising, and comply with legal requirements. The main types of information we gather are:
- Contact details such as your name, email address, phone number, and mailing address when you create an account, make a purchase, contact us with questions, request information, or sign up for our newsletter.
- Payment information such as your credit/debit card number, expiration date, CVV code, and billing address when you make a purchase. This data is encrypted and tokenized for security.
- Order information including the items purchased, quantity, date, shipping/billing details, etc. of your transactions.
- Web usage data from services like cookies which collect anonymous information about how you interact with our website. This includes pages visited, links clicked, devices used, etc.
- Communications between you and Texas Steer Boots® via email, phone, social media, surveys, online chat, or other means.
We minimize collection of personal data to only what is necessary to provide you with exceptional service. We never sell your information to third parties.
How We Use Your Information
The information gathered is used in the following ways:
- To fulfill your orders for boots and process payments.
- To respond to your inquiries and provide customer service.
- To improve our products and services based on usage patterns and feedback.
- To send transactional communications related to orders, deliveries, returns, etc.
- To send promotional emails about new products you may like based on prior purchases. You can opt out anytime.
- To display relevant ads about our boots on social media and websites.
- To prevent fraud, security risks, and abuse of our website and services.
- To comply with legal obligations for record keeping, tax reporting, etc.
We only process your data for the purposes stated in this policy. If we need to use it for other purposes, we will ask your permission first.
When We Share Your Information
We will never sell your personal information to any third party. Your data remains safe with us.
We only share it in a few specific situations:
- With service providers we hire to help operate our business like payment processors, shipping carriers, marketing companies, etc. They are forbidden from using it for any other purpose.
- With legal and regulatory authorities if required by law, such as to comply with a subpoena or court order.
- To enforce legal rights, protect property, or safety in cases of criminal activity, copyright infringement, etc.
- In connection with a business sale, merger, or acquisition if we sell or transfer all or part of our business.
- With your explicit consent for anything not covered in this policy.
Other than the above, we keep your personal information strictly confidential. It never gets shared with random third parties.
Data Security
We utilize a variety of security measures to help protect your information:
- Encryption technologies like TLS/SSL to safeguard sensitive data in transit
- Tokenization to replace payment card numbers with unique tokens
- Access controls to restrict system access to authorized personnel
- Vulnerability scanning to identify and resolve weaknesses
- Regular patches & updates to keep software versions current
However, no method of transmission or data storage can be 100% secure. We cannot guarantee the absolute protection of your information against intrusion or misuse.
Data Retention
We only retain personal data for as long as necessary to fulfill our legitimate business purposes, comply with the law, and resolve disputes if any arise.
When the retention period expires, we either delete or anonymize the data so it can no longer identify you.
Retention periods vary based on the type of data collected:
- Account information is kept while your account is active.
- Order history is retained for 7 years for tax and accounting purposes.
- Marketing data is kept until you unsubscribe or opt out.
- Web analytics information persists for 13 months.
- Correspondence is retained for 3 years.
For questions about specific retention periods, please contact us.
Your Data Rights
You have certain rights related to the personal data we collect:
- The right to request a copy of your information
- The right to correct or update your information
- The right to delete your information
- The right to restrict processing of your information
- The right to export your information
- The right to object to processing
- The right to lodge a complaint with the data protection authority
To make a request regarding your personal data, please email us at [email protected]. We will respond within 30 days.
Cookies and Tracking Technologies
We use technologies like cookies, web beacons, pixels, and tracking scripts to collect usage data and show you relevant advertising on our site and others. A cookie is a small text file that gets placed onto your device when you visit our website.
We use cookies for purposes like:
- Authentication – remembering who you are when you log in
- Security – helping detect fraud/abuse of our website
- Preferences – enabling certain features or remembering your settings
- Analytics – understanding how you interact with our site
- Marketing – displaying ads tailored to your interests, both on and off our website
- Social Media – integrating with social media buttons/widgets on our site
You can control your cookie preferences through your browser settings and other tools. Deleting or blocking some cookies may impact your experience on our website.
External Websites
Our website may contain links to other sites like social media that we don’t own or operate. We are not responsible for the privacy practices of these external sites. Please be aware that the privacy policies on these alternative sites may differ from ours. So please exercise caution and review their policies before providing information to them.
Children’s Privacy
Our website is intended for adults. We do not knowingly collect personal data from children under 18. If you suspect that a child has provided us with their information without parental consent, please contact us immediately at [email protected]. We will promptly delete their information from our systems.
Changes to the Privacy Policy
We may update this policy periodically as required by law or to reflect changes to our information practices. We’ll notify you of material changes by posting the revised policy on our website. For significant modifications, we may also send you an email or notice on our homepage prior to the changes taking effect.
How to Contact Us
If you have any questions about this Privacy Policy or your information, please contact us at:
Texas Steer Boots®
1234 Boot Lane
Fort Worth, TX 76107, USA
Email: [email protected]
Phone: (817) 555-1234
Thank you for choosing Texas Steer Boots®!
